Customer Service
Customer Service
how to contact us 

Need to make a payment or check on a claim?  With the Indiana Farm Bureau Insurance Online Account Manager, you can get the information you need - when you want it.  Have more questions? Contact Customer Service by phone or email.

Contact us by mail

ATTN: Customer Service Center
Indiana Farm Bureau Insurance
PO Box 1250
Indianapolis, IN 46206-1250

Customer Service Center Hours

Mon - Fri: 8 am - 8 pm
Sat: 9 am - 3 pm

24-hour claim reporting

Indiana Farm Bureau Insurance has a 24-hour claims service hotline. You can report a claim to our First Notice of Loss Unit 24 hours a day, 7 days a week by calling 1-800-723-3276, or by completing the online form.

Payment options

  • Electronic funds transfer
  • Online using your bank account, Visa or MasterCard
  • By phone: 1-800-723-3276
  • In person at your local office

Need help understanding your bill? Billing Aid.

Financial institution inquiries

For policies issued by Indiana Farm Bureau Insurance, financial institutions may request an evidence of insurance of policy verification online by accessing this form.

My Member Deals 

Your annual membership provides everyone in the household (children to age 25) access to savings and discounts on purchases, travel, hotels, vehicle rentals, airport parking, theme parks, tickets to attractions and events, and more.