customer service hero

Customer Service

For everything unexpected, you can count on us.


Need to make a payment or check on a claim?  With the Indiana Farm Bureau Insurance Online Account Manager, you can get the information you need - when you want it.  Have more questions? Contact Customer Service by phone or email.

Your Account

Need to access your account or make a payment?

Send a Message

Payment Options

  • Electronic funds transfer
  • Online using your bank account, Visa, MasterCard or Discover
  • By phone: 1.800.723.3276
  • In person at your local office

Customer Service Center Hours

Mon - Fri: 8 am - 8 pm
Sat: 9 am - 3 pm

Contact us by Mail

ATTN: Customer Service Center
Indiana Farm Bureau Insurance
PO Box 1250
Indianapolis, IN 46206-1250


24/7 Claim Reporting


Indiana Farm Bureau Insurance has a 24-hour claims service hotline. You can report a claim to our First Notice of Loss Unit 24 hours a day, 7 days a week by calling 1.800.723.3276, or by completing the online form.


C.A.R.E. – We truly care for you


Our company prides itself in our tailor-made annual review service—C.A.R.E. (Client Account Review & Evaluation).  Our agents provide C.A.R.E. to build a meaningful relationship and review your insurance coverages to ensure they are customized to your ongoing life needs!


Learn more about C.A.R.E.

Financial Institution Inquiries


For policies issued by Indiana Farm Bureau Insurance, financial institutions may request an evidence of insurance of policy verification online by accessing this form.

Let's Talk.


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