Featuring: LeakBot

What is the LeakBot program?

Indiana Farm Bureau Insurance selected LeakBot to offer eligible policyholders free water leak detection and repair services. Together, the monitoring device and plumbing repair service can help protect against the potential damage of hidden water leaks in your home.

Do I have to pay for LeakBot?

No. Indiana Farm Bureau Insurance will purchase a LeakBot device for eligible policyholders that sign up. Repair services from a LeakBot plumber are free, if the leak was identified by the LeakBot app.*

How do I set up my LeakBot?

1. Download the LeakBot app to your Apple or Android smartphone or tablet.
2. Create an account in the app and register your LeakBot.
3. Connect LeakBot to your device by following the activation instructions.

Where should I install my LeakBot device?

LeakBot must be clipped to your home's internal incoming main water supply line—specifically, between 1 to 2 feet after the point where the pipe enters your home (and before it branches off around the home).

Your main water line is likely to be in a basement or utility room. It will typically have a shut-off valve that shuts off all the fresh water to your home. If there is any pipe insulation fitted below or before the LeakBot installation position, you must remove it for LeakBot to function properly. For more details, please review the installation guide.

Will LeakBot work in my home?

LeakBot devices are designed to work in single-family homes, as well as duplexes if they have their own main water supply line. LeakBot is not suitable for apartments or condos at this time.

How does a LeakBot device identify leaks?

LeakBot's patented Thermic-Q technology accurately measures both the air and pipe temperatures in the home. If there's a leak detected, LeakBot will sense the change in temperature and alert you to the problem.

What data is being collected and how will it be used?

LeakBot measures and monitors water usage (i.e., when a toilet is flushed) so leaks can be more accurately detected. Indiana Farm Bureau Insurance does not use data collected by LeakBot to make decisions about rates or to determine policy renewal eligibility. Additionally, LeakBot data is not shared with third parties for marketing purposes.

How does LeakBot alert me to a leak?

LeakBot will notify you via the LeakBot app, by email and by text.

What should I do if a leak has been detected?

First, check your home for any dripping faucets or running toilets. If you can't fix the leak yourself, or if the leak is hidden, you can set up an appointment with a LeakBot plumber.*

What does a LeakBot plumber visit involve?

When a LeakBot plumber arrives at your home, they will be wearing a LeakBot shirt so you can easily identify them. The plumber will then locate and fix leaks. Lastly, they will confirm that your home is leak-free before leaving. Restrictions and limitations may apply. Please see LeakBot Terms and Conditions.

Are LeakBot plumbers vetted?

LeakBot only employs highly skilled, experienced plumbers, who are trained in the LeakBot leak detection process.

What happens if I ignore a leak alert and my home is damaged by the leak?

Any physical damage or emergency living expenses incurred as a result of a leak (whether or not you participate in the LeakBot program) may be covered under your Indiana Farm Bureau Insurance homeowners policy. Coverage subject to policy terms, conditions, and exclusions. See policy for details.

Can I use my own plumber to repair the leak?

Yes, but it would be at your expense and would not be eligible for reimbursement. Indiana Farm Bureau Insurance and LeakBot are not responsible for any third-party plumbing repairs.

Can I opt out of the LeakBot program if I want?

Yes, you can opt out at any time and for any reason. Please note, the LeakBot device and monitoring service are not transferable to other homes or consumers. See LeakBot Terms and Conditions.

Is LeakBot an Emergency plumbing service?

No, LeakBot plumbers are not available for emergency dispatch services. LeakBot is a water claims mitigation solution designed to help detect water leaks as small as 5ml per minute. If a leak is detected and you are unable to fix the leak, you can schedule service from a LeakBot plumber to locate and repair the leak. LeakBot is not a replacement for regular maintenance. In the event of a sudden escape of water or other concerns with your home's plumbing systems, you should contact your plumber or an emergency plumbing or mitigation service for immediate assistance.