Frequently Asked Billing Questions show all >>hide all >>

We accept MasterCard and Visa charge or debit cards, checks and cash. You may pay

• Electronic Funds Transfer (EFT). Please see What is EFT?
• by mail
• in person at one of our 130 sales offices throughout Indiana
• by calling our Customer Service Center at 1-800-723-3276

Electronic Funds Transfer (EFT) is a service of Indiana Farm Bureau Insurance that provides you a convenient way to pay premium and membership. You approve us to make pre-authorized debits and we would automatically process your payment on-time each month by debiting your bank account. In the event your payment amount changes, we will let you know in ample time for you to ask questions if necessary before we debit your bank account. With this service, you will save the $3.50 service charge and you don't need to do anything except sign up and let us take care of the rest. If that sounds good to you, please let us send you the proper documentation to get you started.

Property/Casualty insurance policies insure property and provide liability protection and medical coverage in the event of an accident. Common P/C policies insure auto, home, crops, commercial operations, farms, a renter's possessions, condos, mobile homes, motorcycles, boats, and RVs.

As you know, membership in Indiana Farm Bureau is required to purchase auto, crop, commercial, farm, a renters , condo, mobile home, motorcycles, boat, RV and homeowners policies.

To learn more about your many benefits, visit the Indiana Farm Bureau Web site.

Visit or call your local Indiana Farm Bureau Insurance county office or our Customer Service Center at 1-800-723-3276. Additional information is also located on our website www.infarmbureau.com under the payment options link.

"All in 1 Customized Billing" allows us to set up YOUR account, YOUR way. You earn the benefit of:

• 1 Account with a single invoice to remit.
• 1 Easy-to-read statement for all of your property/casualty policies. You may customize your account to be billed on one or more statements.
• 1 Invoice due date.
• 1 Billing statement that offers various payment frequencies. monthly, quarterly, semi-annually, annually.
• 1 $3.50 service charge per installment, per bill account - not per policy.
• 1 Monthly Electronic Funds Transfer (EFT) deduction - if EFT is elected, no service fee charges apply.

Today, life is busy, time is precious and mounting paperwork and statements can leave you feeling overwhelmed. We appreciate your business and hope you find the convenience and simplicity of "All in 1 Customized Billing" just another great benefit of protecting yourself, your family and your belongings with Indiana Farm Bureau Insurance.

By consolidating your property/casualty policy premiums and Indiana Farm Bureau membership fee(s) into one easy-to-read billing statement, you are able to customize how your policies and membership are billed. You could save checks, postage and service fee charges, meaning increased savings for you.

Contact us at 1-800-723-3276 today. A customer service representative will help you identify the most convenient billing method that fits you best.

We want to make sure you have the opportunity to take advantage of our "All in 1 Customized Billing" features. If we don't hear from you, we will move your policy upon renewal to this billing service which allows you to customize your billing preferences at any time.

Tell us. Nothing is set in stone. YOU tell us how YOU want YOUR account, YOUR way. Just let us know. "All in 1 Customized Billing" allows you to customize your billing preferences at any time.

You can customize your billing preferences at any time. You do need to pay any outstanding bills before we can finalize your customization preferences. A Customer Service Representative can take your payment over the phone and customize your billing preferences during the same phone call. The sooner you call, the sooner you can start enjoying the convenience and simplicity of "All in 1 Customized Billing."

Click here to preview the design and become familiar with your account invoice.

As part of customizing your billing, you may choose the day of the month you would like your account to be due.

If you have your premium payments deducted using EFT (see What is EFT?), no billing charges apply. Also, by paying the full term premium all at once, will avoid billing charges.

No, with "All in 1 Customized Billing" you chose the interval you pay for each policy: monthly, quarterly, semi-annually or annually.

Our premium rates assume that clients will pay those premiums when they are due. Late payments generate costs to our company. Late payments create avoidable billing issues that require field and Home Office staff time to resolve, causing our employees to spend a disproportionate amount of time with those clients who do not pay on time. We have to print and mail Pending Cancelation Notices and Second Notices. If a claim is made on a policy that is not paid up, we incur costs to obtain the late payment to place the policy in force.

Those clients who don't pay on time - and only those clients - are assessed a late fee to help cover/reduce those expenses. By assessing a late fee, the costs associated with late paying clients are underwritten by them, allowing us to offer competitive rates to all our clients.

Late fees will begin on April 1, 2010. Indiana Farm Bureau Insurance will implement a $15 late fee when the previous outstanding invoice was not fully satisfied as of the due date.

A late fee is a monetary charge assessed when the previous outstanding invoice was not fully satisfied as of the due date.

This fee is assessed per Installment (monthly, quarterly, semi-annually or full-term) Bill Account. If the full amount due is not paid by the due date of the invoice, we will assess a $15 late fee. We will not assess a late fee on a late fee itself. We only assess a late fee if the full amount due is not paid by the due date of the invoice.

Yes, a late fee could be assessed multiple times until the past due amount is paid in full or we turn over the account to a collection agency to process. A late fee will only be generated until the past due amount is paid in full.

You can avoid late fees in three ways. One, elect Electronic Funds Transfer (EFT); you can avoid late fees and still pay by installment (see What is EFT?). Two, pay the full amount due on each invoice by the due date. Three, pay all property and casualty premiums full term, such as 6 months for auto and yearly for homeowners.

Many service providers require payment before providing service. Phone, electric and cable companies bill in advance. We are moving to advance billing for two main reasons. One, we were not being paid for insurance protection we had already provided. Secondly, if a claim is made on a policy that is not paid up, we incur costs to obtain the late payment to place the policy in force. Advance billing solves these problems and ensures that your coverage is in force.

Our customized billing option offers the flexibility to choose a due date between the 1st and the 28th of the month that is most convenient. You have the opportunity to select the due date that best fits your schedule. How far in advance you are billed depends on the due date you select.

Yes. The trigger date for a late fee is the due date, not the date the policy term begins. We will implement a $15 late fee when the previous outstanding installment invoice was not fully satisfied as of the due date.

While certainly not a new concept, the application of a late fee to an installment bill account is a new endeavor for Indiana Farm Bureau Insurance. Late fees will not begin until April 1, 2010. We began our late fee notification campaign now to inform our clients of the need to pay premiums when they are due and avoid the additional cost of the late fee.

The reason for implementing a late fee is simple. Our premium rates assume that clients will pay those premiums when they are due. Late payments generate costs to our company.

Late payments create avoidable billing issues that require field and home office staff time to resolve, causing our employees to spend a disproportionate amount of time with those clients who do not pay on time. We have to print and mail Pending Cancelation Notices and Second Notices. Those clients who don't pay on time - and only those clients - are assessed a late fee to help offset the expenses. By assessing a late fee, the costs associated with late paying clients are underwritten by them, allowing us to offer competitive rates to all our clients.

The assessment of a late fee can easily be avoided. Clients can avoid late fees in three ways:

1. elect Electronic Funds Transfer (EFT); you can avoid late fees and still pay by the installment due date.
2. pay the full amount due on each invoice by the due date, or
3. pay all property and casualty premiums full term, such as 6 months for auto and yearly for homeowners.