Customer Service

24-Hour Claim Reporting

To provide a 24-hour source of help and information, Indiana Farm Bureau Insurance has a 24-hour claims service hotline. You can report your claim to our First Notice of Loss Unit 24 hours a day 7 days a week by calling 1-800-723-3276. You can also report your claim by completing the online form.

Online Account Manager

View your accounts. Make payments. And Stop Knocking on Wood.

You will have convenient access to policy, billing and payment information:

• Pay your bill and view payment history
• View and print documents, such as Invoices, Policy Declarations, and Auto ID cards
• Report a claim
• Contact us to request account changes

To register, you will be required to provide:

• Your policy (Auto, Home or Life) number
• Birth date
• Last 4-digits of your Social Security Number
• Zip code
• Valid email address

Note: When you register, you will be asked to provide ONE policy number. Once the account is activated, the additional policies for which you are the Named Insured or Additional Named Insured will automatically display.

Online Account Manager

Convenient Payment Options

To provide a choice of convenient ways to pay insurance premiums, Indiana Farm Bureau Insurance offers the following payment options:

• Electronic funds transfer - by pre-authorizing an automatic withdrawal from your bank account
• Online - using your checking or savings account or MasterCard or Visa.
• Phone - call 1-800-723-3276 to make a payment using your checking or savings account or MasterCard or Visa credit or debit card any time of the day or night using our automated payment service
• U.S. Mail
• In person at your local office

One Agent for all Your Insurance Needs

Indiana Farm Bureau Insurance's line of home, auto, business, farm, and life insurance policies makes it possible to take care of all your insurance needs with just one call. No more expensive overlapping policies. No more confusion over whom to call if there's a problem. Click here to find a local agent.

Financial Institution Inquiries

Financial institutions may request an evidence of insurance or policy verification online by accessing this form.

Customer Service Center

If you need to speak with someone directly, our Customer Service Center is open 7 a.m. to 8 p.m., ET Monday through Friday, and 9 a.m. to 6 p.m., ET Saturday and Sunday. Call 1-800-723-3276 to speak with a representative.