In order to better serve our clients, we added automated phone payment and online payment services. We continue to have customer service representatives standing by. At any time you may call our Customer Service Center at 1-800-723-3276 to speak to a representative.

This is a new kind of bar code called a QR (quick response) code that can be scanned with a mobile device that has scanning application installed. When scanned, it will direct your web browser to the Indiana Farm Bureau Insurance One Time Payment site. You will still be required to enter all of your personal information regarding your payment.

It is possible your membership dues are not set up to invoice with your property and casualty insurance policies. To set this up, contact our Customer Service Center at 1-800-723-3276.

If you have a question regarding the amount due, we recommend you speak to a customer service representative to verify the payment remitted is sufficient to continue coverage on the active insurance policies.

If you are having trouble confirming the correct bank routing number, contact your financial institution or contact our Customer Service Center for assistance. All routing numbers are verified by the Thomson Financial database that is updated monthly. Alternatively, payment can be initiated using a credit card.

Every page on our Web site has a digital certificate by RSA Data Security/Secure Server CA. We use Secure Sockets Layer (SSL) and 128-bit encryption.

Online payments accepted by your funding organizations are deemed received the day they are submitted. If requested, you will receive a printable e-mail confirmation. Please note, credit card charges that are not approved or deductions that are dishonored by the bank may result in cancellation of insurance for nonpayment of premium.

Electronic payments initiated from a checking or savings account, Visa or MasterCard are accepted.

No, we do not charge a fee to use the automated service. We will not be responsible for any charges you may incur from any financial institution.

If you are not able to make an online payment, our Customer Service Center is available by calling 1-800-723-3276.

If you have a past due amount for coverage incurred prior to cancellation of your insurance policy, you will be able to make an online payment for the balance due. Making this payment will NOT reinstate your coverage. For assistance, please contact the Customer Service Center at 1-800-723-3276.

The most common reason a client does not receive confirmation is because the e-mail address was entered incorrectly. It is also possible the email was blocked or marked as spam.

The life insurance policy has an outstanding loan balance. The minimum amount due is the premium due for the policy installment. The maximum amount due is the premium due plus the annual interest on the loan. You can choose to pay the interest as part of your on-line payment by paying the maximum amount due.

Note: The payment will not reduce the amount of the policy loan. Loan payments can be made by calling our Customer Service Center at 1-800-723-3276.

We will deliver an email notice to you each time a new eligible invoice is available. You will no longer receive a paper invoice in the U.S. mail. To view your available invoices, log in to Online Account Manager and click the "Invoices" link. For your convenience, you will be able to access up to a full year of invoices online.

A current list of your eligible invoices can be viewed by selecting the “eligible invoices” link on the profile page. Not all invoice types are eligible for electronic delivery at this time. As additional invoice types become available, we will send you email notifications and your current paperless preference will be applied.

A fee is charged if you elect to pay your premium in installments. You can avoid installment fees by paying your entire balance in full or by signing up for Electronic Funds Transfer (EFT).

By electing to go paperless, you are choosing to stop receiving eligible invoices by U.S. mail. You can electronically view and print these documents and bills through Online Account Manager. If needed, you may still request a paper copy of a recent invoice by contacting the Customer Service Center at 1-800-723-3276 or www.infarmbureau.com.

You must be an Online Account Manager registered user to receive paperless invoices. Log in to Online Account Manager, select the “Profile” link and update the Paperless Invoice preference.



Did you know that as an Indiana Farm Bureau Insurance policyholder you're part of a much larger network? Welcome to the Indiana Farm Bureau, where your annual family membership provides everyone in the household (children to age 25) access to Indiana Farm Bureau Insurance products and services, as well as savings and discounts on purchases, travel, hotels, vehicle rentals, airport parking, theme parks, tickets to attractions and events, and more.